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Chatbox interactions in retail to reach 22 billion by 2023

[2019-05-15 10:10:55]

New data from Juniper Research finds the global number of successful retail chatbot interactions will reach 22 billion by 2023, up from an estimated 2.6 billion in 2019. The research group says chatbot use by retailers will enable effective automated customer interactions for retailers. This can deliver high quality user experiences in a low-resource way, ... The post Chatbox interactions in retail to reach 22 billion by 2023 appeared first on

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